Version: 1.0
Effective Date: 1.7.2026
Website: reachcourses.co.uk
Welcome to Reach Courses (“Reach Courses”, “Reach”, “we”, “our” or “us”).
Reach Courses is a trading name of Reach Youth Ltd, registered in England and Wales (Company Number 09065851).
These Terms and Conditions govern your use of the Reach Courses website, learning management system (“LMS”), mobile applications (where applicable), digital training services, assessments, downloadable resources, certificates and all associated services made available through reachcourses.co.uk.
By accessing our Website or using any of our Services, you confirm that you have read, understood and agree to be legally bound by these Terms.
If you do not agree to these Terms, you must immediately stop using our Website and Services.
Reach Courses is an online learning platform providing professional education and compliance training for:
Courses may include, but are not limited to:
In these Terms:
Account means your registered Reach Courses account.
Course means any online learning programme supplied by Reach Courses.
Certificate means any digital certificate issued following successful completion of a course.
Learner means any registered individual using the platform.
Organisation means any company, school, charity or other legal entity purchasing licences.
Platform means our website, LMS, apps and associated systems.
Services means all products and services supplied by Reach Courses.
You may use Reach Courses only if:
You must ensure all information provided is accurate and kept up to date.
To access certain Services you must create an account.
You agree to:
You remain responsible for all activity carried out using your account.
Courses may be purchased:
All prices are shown in Pounds Sterling (£).
VAT will be charged where applicable.
Payment is required before access is granted unless otherwise agreed in writing.
Where subscriptions are offered:
Unless otherwise stated:
Courses are licensed—not sold.
Reach Courses grants you a limited, non-exclusive, non-transferable licence to access purchased courses for the period specified at purchase.
Access periods may include:
Certificates may be issued after:
Certificates do not constitute a professional licence unless explicitly stated.
Reach Courses reserves the right to withdraw certificates issued fraudulently or in error.
All intellectual property belongs to Reach Courses or its licensors.
This includes:
Nothing within these Terms transfers ownership of intellectual property.
You must not:
Unauthorised use may result in immediate termination.
Organisations purchasing licences are responsible for:
Organisation administrators are responsible for users added under their licence.
Users must not:
We reserve the right to suspend or terminate accounts where misuse occurs.
Reach Courses may utilise artificial intelligence to support:
AI-generated content is reviewed but should not be relied upon as legal, medical or professional advice.
Whilst we aim for uninterrupted availability, we do not guarantee that the Website or Services will always be available.
Maintenance, upgrades or circumstances beyond our control may result in temporary interruptions.
Refund eligibility is governed by our separate Refund Policy.
Digital content accessed or substantially consumed may not be eligible for refund where permitted by UK consumer law.
Our handling of personal information is governed by our Privacy Policy.
Users agree that their information may be processed in accordance with UK GDPR and applicable data protection legislation.
Nothing in these Terms excludes liability for:
Subject to the above, Reach Courses shall not be liable for indirect or consequential losses, loss of profits, business interruption, or loss of data arising from use of the Services.
We may suspend or terminate access where:
Termination does not affect accrued rights or obligations.
These Terms shall be governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions regarding these Terms should be directed to Reach Courses through the contact details published on reachcourses.co.uk.
22.1 All fees are payable in Pounds Sterling (£) unless otherwise agreed in writing.
22.2 Prices displayed on the Website may be amended at any time without prior notice. Any change in price shall not affect purchases already confirmed.
22.3 Payment must be made using an approved payment method made available through the Website.
22.4 Reach Courses reserves the right to use third-party payment processors. We do not store full debit or credit card details on our systems.
22.5 Where payment is unsuccessful, suspended, reversed, or subject to a chargeback, we may suspend access to the relevant Services until payment has been successfully received.
22.6 Organisational customers purchasing via invoice agree to settle all invoices within the agreed payment period. Late payment may result in suspension of learner access and may incur statutory interest and recovery costs where permitted by law.
23.1 From time to time Reach Courses may issue promotional offers, discount codes or special pricing.
23.2 Promotional codes:
23.3 We reserve the right to cancel any promotional offer where fraud, misuse or technical error has occurred.
24.1 Organisation licences are intended solely for the purchasing organisation.
24.2 Licences may not be transferred, sold, sublicensed or assigned without our prior written consent.
24.3 Organisations are responsible for ensuring:
24.4 We reserve the right to audit licence usage where misuse is suspected.
24.5 Deliberate misuse may result in suspension or termination of the licence without refund.
Reach Courses may maintain records relating to:
These records assist organisations in demonstrating compliance with internal training requirements and regulatory expectations.
Assessments are designed to evaluate learning outcomes.
Users must not:
Where academic dishonesty is suspected, Reach Courses may invalidate results and remove certificates.
Certificates remain the intellectual property of Reach Courses.
Certificates may include:
Reach Courses reserves the right to revoke certificates obtained through fraud, misuse or administrative error.
Certain courses may carry Continuing Professional Development (CPD) recognition.
CPD accreditation applies only where expressly stated.
Completion of a CPD-certified course does not constitute professional registration, licence to practise or statutory qualification.
Course content is developed using recognised legislation, official guidance, industry standards and subject matter expertise.
Although every reasonable effort is made to maintain accuracy, legislation and guidance may change after publication.
Learners are responsible for ensuring they rely upon the most current legal requirements applicable to their sector.
Reach Courses provides educational and training services.
Unless expressly stated:
Users should seek independent professional advice where appropriate.
Certain features may use Artificial Intelligence (“AI”) to support learning.
These may include:
Whilst AI tools are designed to improve the learner experience, responses generated by AI should always be reviewed using professional judgement.
Where users upload content, they confirm that:
By uploading content, users grant Reach Courses a non-exclusive licence to host, display and process that content for the purpose of providing the Services.
Users must not:
Any breach may result in immediate suspension.
Reach Courses actively protects its intellectual property.
This includes:
Unauthorised copying, redistribution or commercial exploitation may result in legal action.
All website content is protected by the Copyright, Designs and Patents Act 1988 and applicable international intellectual property laws.
No part of the Website may be reproduced without prior written permission except where expressly permitted by law.
Reach Courses is a trading name of Reach Youth Ltd, registered in England and Wales (Company Number 09065851).
